These are the terms and conditions which you must accept before Olive Tree Villas (“OTV”) accepts your booking.

Confirmation of Bookings.

Bookings are not confirmed until the following;

1. In the case of bookings made more than two months in advance of the start date of the rental, half the value of the rental must be received by OTV.

2. Where bookings are made within two months of the start date of the rental, we understand that OTV must receive the full cost of the rental plus a £100 security deposit.

Booking requests may be made by email, telephone, fax or post. Telephone fax and email requests for particular dates will be held open for 3 days from the request. Failing receipt of either half or all of the rental value (which ever amount is applicable) within 3 days of a reservation the villa will be re-offered for let.

Once the rental money has been received, bookings will be confirmed by OTV by either post fax or email, as required by you.

Cheques should be made payable to Olive Tree Villas Ltd and posted to:

Olive Tree Villas Ltd, The Stables, 9 Redhouse Lane Leeds, LS7 4RA (Telephone 0113 268 2177)

OTV is not VAT registered and prices do not include a VAT element.

The rental price includes linen and towels. Clean linen and towels are provided weekly. Guests should bring their own towels for the beach or for picnics.

OTV will endeavour to return all security deposits within 14 days of the end of the rental period.

Cancellation. Termination or Change of Dates.

If you have to rearrange the date of your booking OTV will attempt to accommodate your wishes. However, such rearrangements may be treated as cancellations, and OTV reserve the right to charge the following amounts.

In the event of termination, or a complete rearrangement of dates, then the onus is on you to find another party to take-over the rental period. Within reason, we are happy to accommodate a change of occupant. However, if you think you may have to cancel for whatever reason, (such as court dates, work commitments, hospital appointments, surgery or ill-health) then we advises that you obtain insurance to cover your losses. In the event that a booking is cancelled for whatever reason, then OTV reserve the right to make the following charges.

If the booking is cancelled within 7 days of the rental period then OTV will retain the full value of the rental, unless another party takes over the booking period, in which case, a £150 administration charge will be levied, and the rental will be otherwise refunded.

If the booking is cancelled within 6 weeks of the rental period, then OTV will retain 60% of the full rental value, unless another party takes over the booking period, in which case a £100 administration charge will be levied, and the rental will be otherwise refunded.

If a booking is cancelled within 12 weeks of the rental period, then OTV will retain 30% of the full rental value, unless another party takes over the booking period, in which case a £75 administration charge will be levied, and the rental will be otherwise refunded

If a booking is cancelled more than 12 weeks before the rental period, then OTV will refund the rental value minus a £175 administration fee.

Villas

We accept that although OTV has tried to accurately describe the villas on the site, there may be minor inaccuracies or differences between the description and the villa itself.

We accept that in some extenuating circumstances villas may be substituted for another of a similar quality. OTV will endeavour to inform occupants in advance of any problems of this nature, and in such circumstances they will be entitled to a full refund on the rental value of the property, and a discount on a future booking(s).

Villas rented must be left in a clean and tidy state after renting and vacated by noon unless you have specifically arranged otherwise with us. We reserve the right to charge you for another day in the event that you occupy the villa after 12 noon. Where it is necessary to repair damage or undertake excessive cleaning in a property after the rental period, then OTV reserves the right to deduct money from the security deposit for such repairs and cleaning. In certain circumstances, depending on the condition of the villa, OTV reserves the right to ask for damages over and above the amount of the security deposit.

All occupants must understand that the open pools are a source of danger for young children, incapacitated or drunk occupants or guests. Where such persons are using the pool and swimming area you must endeavour to supervise use of the pool and swimming area by a responsible adult. You will not hold OTV or a villa owner responsible for accidents which occur due to negligence or neglect by an occupant or guest. Occupants and guests must not under any circumstances dive into swimming pools at any OTV villa.

All members of the party occupying the villa must have insurance which shall include health insurance and cover for luggage and equipment brought to the villa by an occupant.

If you have problems with the villa whilst on holiday, then you must contact us or our local agent immediately, and give OTV the opportunity to put right any defects, or problems. If you do not bring problems to light as they occur, then OTV reserve the right to not refund money as compensation.

General

Children, special needs and older people are welcomed, and special arrangements may be made for their comfort. You must contact us in advance for any special requirements, as otherwise we can not guarantee the availability of certain items upon your arrival.

Items for children such as highchairs, prams and cots provided by OTV must be checked by the occupants before use, to ensure that such items are safe, have not been damaged by previous users and are appropriate for the children intended to use them.

Pets may be permitted, in some villas at OTV’s discretion.

OTV reserves the right to withhold letting property to certain potential occupants, without disclosing reasons for such a refusal.

Bookings must be made by a responsible adult, and such a hirer is responsible for the payment of all rental and deposits due, or damages claimed by OTV.

Arrangements for the time of arrival and departure must be made with OTV prior to arrival at the villas.

Car hire arrangements and other services may be contracted out to OTV’s preferred suppliers. As such OTV can not be responsible for the goods or services supplied, but where such services fall below expectation, then you must inform OTV, and or the supplier to permit rectification of any problems.